Last updated: August 2026
Introduction
olive-prairie ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website olive-prairie.com or engage with our consulting services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Submit a consultation request through our website forms
- Correspond with us via email
- Engage our consulting services
This information may include your name, email address, organisation name, job title, and details about your energy consulting requirements.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Provide our consulting services
- Improve our website and services
- Comply with legal obligations
- Send relevant communications about our services (with your consent)
Legal Basis for Processing
We process your personal data based on:
- Consent: When you submit forms or opt into communications
- Contractual necessity: To deliver services you have engaged
- Legitimate interests: To improve our services and respond to enquiries
- Legal obligation: To comply with applicable laws
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist our operations (hosting, analytics)
- Professional advisers (legal, accounting) when necessary
- Regulatory authorities if required by law
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, typically:
- Enquiry data: 2 years from last contact
- Client data: 7 years after engagement ends (for legal/accounting purposes)
- Analytics data: 26 months
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection requirements.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
olive-prairie
Baltic Business Quarter
Gateshead Quays
Newcastle upon Tyne, NE8 3AE
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.